Business Services

Remote Support

You may not know, but almost all PC & Mac’s these days are equipped with Remote Desktop Support capabilities. It’s a clever trick that allows us to remotely access your computer so that we can diagnose and fix your PC, Server, MAC, Laptop or network right here from our Prototech service centre – wherever you are! There is no need to unplug your PC and haul it down to us or for that matter have us come out to you. We can do it all from here, and you can even watch the whole thing on your screen.  Now that’s convenient!

Our Remote Support service can include

  • Software problems
  • Email Issues
  • Virus and spyware removal
  • Software, Device, and Hardware Configuration Issues
  • Software upgrades and installations
  • Service Available
  • In Store
  • On Site
  • Remotely


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