Is your computer or laptop not working properly, or won't start? No worries, the Prototech repair experts
will diagnose what's wrong and make all necessary repairs.
How your repair process works.
1
First, back up your data, then bring your device instore to Prototech. We can also back up your data in
store as an additional service.
2
If you need a hardware repair, we'll give you an initial estimate of costs, but there may be other issues we
can't see until we investigate your device further.
3
To investigate your device, we'll collect a flat-rate labour fee of $120 in store or
$145 in home/ on site for the first hour. Additional onsite hours are charged at $130 per
hour at 15-minute intervals.
4
We will then investigate your device and diagnose your issue. We will contact you for approval if the repair
costs will be higher than your initial estimate.
